Customized Service
Contact Customer Service
Technical Communication
Design Proposal
Finalize The Plan
Start Production
Debugging Training
Delivery Acceptance
After-Sales Service
Service Commitment
Comprehensive, proactive, and timely
To arrive at the site quickly, in a short period of time, and through good means, to provide comprehensive, timely, accurate, and efficient services, in order to win time and create benefits for users. The connotation of comprehensive, proactive, and timely service requirements is the interpretation of the spirit and standards of Aijiang service.
Full Value Service
The Aijiang service that users feel is always present and ubiquitous. Around customers, Aijiang Services provides customer training, technical consultation, customer visits, key engineering services, etc., making customers feel that they have not just purchased a product or equipment, but a complete set of services.
Customer centric approach
Aijiang service personnel always consider users, promptly solve equipment problems, and clarify the principle that users' time is money. Aijiang Service relies on agency companies and offices throughout the country to form a comprehensive after-sales service network, equipped with sufficient after-sales service resources, including an engineering service team consisting of more than ten engineers, a service hotline, and an information management system. In addition, the technology, production, sales and other departments within the company prioritize meeting service needs, thereby ensuring service quality and timeliness.
Thought Process
Utilize all available resources to create and enhance harmonious service capabilities. Resources are in place, information is smooth, operations are orderly, and programs are controlled to ensure effectiveness.
Purpose
Establish a service culture and conceptual system that is compatible with the corporate culture of Aijiang, and promote the establishment and dissemination of the "Aijiang Technology" brand. By integrating internal resources, we can quickly establish a highly skilled, responsible, and entrepreneurial service management team, laying a solid foundation for the after-sales service model of Aijiang.
Service ≠ After sales ≠ Maintenance
Service in Aijiang is not just about repairing. It is not only the last link in product sales, but also the first link in product research and development. It runs through the entire process of product development, design, manufacturing, pre-sales, sales, and after-sales business activities of the enterprise. Service is the process of discovering user needs and quickly meeting them.
Real Time Service
Leave Message
If you have already experienced our product, please let us know your true feelings. Your satisfaction is our driving force for progress, while your suggestions are our valuable asset for continuous improvement.
Contact Us
Add: Room 3513 World Trade Building No.686 Jiefang Ave Wuhan City China
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